ILLiad

The average turnaround time is 3 days for articles and 7 days for books. Turnaround times depend on a variety of factors. We send out our requests to other libraries every day so it is up to the lending library to fulfill your request. The best way to ensure you receive what you need in time is to request it as soon as you think you will need it and to request a variety of sources.

An automated email will be sent to you once your request is fulfilled by another library. For articles, there will be instructions in the automated email for how to download the PDF. We recommend downloading articles right away as they will be deleted from your ILLiad account after 30 days. Books will be available for pickup at the front desk of Welder Library.

Anytime a request is cancelled, a reason will be given in the email that notified you. The most frequent reason for cancellation is that the item is not available for free in a library in the US. Even if a library owns an electronic version, they may not be licensed to send it to us. Obscure items such as dissertations, conference proceedings, older newspapers, and foreign journals are very difficult to fulfill via ILL since very few libraries own those items. We highly recommend securing as many research materials as may be reasonably helpful for you. In other words, it is always a good idea to ensure that you have multiple sources to rely on instead of just one.

ILL books are considered checked out upon arrival to Welder Library. Please notify our ILL office when you know you will not need the book and we will mail it back to the lending library.

If you have never used ILLiad before, you will have to make an account by clicking “First Time User”. You will choose your own username and password which will be used to login. If you are certain you have already made an ILLiad account in the past but have forgotton your password, click "Forgot Password?" under the login prompt. If you have forgotten your username, you will need to contact our ILL office by emailing ill@umary.edu or calling 701-355-8180.

Any time there is a fee associated with a lost book, you will be notified via your UMary email. Further, if we are billed by the lending library for a lost book, the following consequences will be in place: your ILLiad account will be blocked and you will no longer be able to make requests, a hold will be placed on your student account which will prevent access to transcripts and course registration until fees are paid to the ILL office.

It is always a good idea to be very familiar with the citation style of your area of study. AMA, APA, and Chicago styles will vary in how they cite a source. Here is a common example of a journal you may find in our databases and what the citation information corresponds to: J Adv Nurs 2003 Aug;43(4):335-43. doi: 10.1046/j.1365-2648.2003.02722_1.x. J Adv Nurs is the abbreviated journal title. When you submit an ILL request, you will need to enter the full title. So, for this example, you would enter Journal of Advanced Nursing in the journal title field. 2003 is the year and Aug is the month. 43 refers to the volume number while 4 refers to the issue number. 335-43 are the inclusive pages where we can find the article in the journal. The doi: 10.1046/j.1365-2648.2003.02722_1.x. is essentially a link to finding the article on the website of the publishing company. This does not need to be included in an ILL request but entering it into the Notes field may be helpful. Notice that this citation does not include the author name. However, finding the author name and including it in an ILL request will help the library who owns the journal locate the item.

Please renew your items before the due date. To do so, login to ILLiad and find the book you wish to renew by scrolling through your requests. Click the blue “Renew” button. If the Renew button is greyed out it means that the due date has already passed. You will need to contact our ILL office to request a renewal. It will be up to the library who owns the item to renew your request.

For any other questions, email ill@umary.edu or call 701-355-8180.